Chatbot conversation without meeting booked nurture

Outcome. A contact who talks to the website chatbot but never books a meeting gets a short follow-up sequence with a direct booking link, instead of the conversation quietly going nowhere.

Workflow map Enrollment, branches and actions at a glance lead-nurturing-034

flowchart TD
    A[chatbot_captured_no_meeting = true] --> B{Wait: meeting booked, max 3 days}
    B -- Booked --> C[Task: booked own meeting, informational]
    B -- Not booked, timed out --> D[Send: still want to talk, booking link]
    D --> E[Delay 2 days]
    E --> F{Clicked booking link?}
    F -- Yes --> G[Task: clicked link, follow up]
    F -- No --> H[Send: one last thing]
    C --> I[Set chatbot_captured_no_meeting = false]
    G --> I
    H --> I
    I --> J[Set chatbot_nurture_completed = true]

When to use it, when not to

• UseUse when the chatflow's own logic ends in a hand-off ("someone will reach out" or a resource link) rather than a booked meeting.
• UseUse to recover chat conversations that show real intent (the contact answered qualifying questions) but stalled before scheduling.
• SkipDo not use this for chatbot conversations that were purely support questions with no sales intent; scope the enrollment property to the chatflow(s) built for that purpose only.
• SkipDo not stack this with an immediate live chat handoff to a rep; if a human already picked up the conversation, exclude those contacts.