The Workflow Library

Library / Renewal and expansion / renewal-expansion-041

Subscription custom object synced with renewal deal date

Renewal and expansionCustomSales Hub EnterpriseAdvanced~65 min to buildFull spec

Outcome. Each product a customer subscribes to has its own Subscriptions record with an end date that stays synced to whatever renewal deal covers it, so an account with several products no longer depends on a single company-level date that can only describe one contract at a time.

Workflow map Enrollment, branches and actions at a glance renewal-expansion-041
flowchart TD
    A[Renewal deal reaches Closed Won] --> B[Custom code: find associated Subscriptions record]
    B --> C{Exactly one match?}
    C -->|Yes| D[Set Subscription End Date and Status = Renewed]
    C -->|No| E[Return error, leave fields untouched]
    D --> F[Done]
    E --> G[Notify deal owner: sync failed]
action or delay branch public on every spec, paid or not

When to use it, when not to

  • UseUse it once accounts routinely carry more than one active subscription with different values or terms, and renewal-expansion-001's single company-level Contract End Date is no longer enough to represent them.
  • UseUse it as the structural upgrade from renewal-expansion-026's line-item bundle approach, for portals that need a standalone, associable record per subscription rather than line items bundled inside one deal.
  • SkipDo not use it for accounts with a single simple subscription; renewal-expansion-001 is lighter to build and maintain for that case.
  • SkipDo not use it without Sales Hub Enterprise (or another hub's Enterprise tier granting custom objects); custom objects are an Enterprise-tier capability and this fiche has no Professional-tier equivalent.
The preview ends here. Six sections are in the library. counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.6 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.4 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.5 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build, and the custom coded action ships as a ready-to-paste .js file.PDF, Markdown, JSON, code
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
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