The Workflow Library

Library / Renewal and expansion / renewal-expansion-026

Renewal deal creation for multi-product bundle accounts

Renewal and expansionCompanySales Hub ProfessionalAdvanced~55 min to buildFull spec

Outcome. An account with several active products under one contract end date gets a single renewal deal that lists every product as a line item with its own value, instead of one flat amount that hides what is actually being renewed.

Workflow map Enrollment, branches and actions at a glance renewal-expansion-026
flowchart TD
    A[Customer, Contract End Date < 90 days, 2+ Active Products, no renewal deal yet] --> B[Set Renewal Deal Created = true]
    B --> C[Create renewal deal, associate to company]
    C --> D{Product A active?}
    D -->|Yes| D1[Add Product A line item]
    C --> E{Product B active?}
    E -->|Yes| E1[Add Product B line item]
    C --> F{Product C active?}
    F -->|Yes| F1[Add Product C line item]
    C --> G{Product D active?}
    G -->|Yes| G1[Add Product D line item]
    D1 --> H[Create task for owner: confirm line items]
    E1 --> H
    F1 --> H
    G1 --> H
    H --> I[Notify owner]
action or delay branch public on every spec, paid or not

When to use it, when not to

  • UseUse it on accounts where several products share the same contract end date and renewal event, and the team needs the renewal deal to reflect that composition for accurate line-item reporting.
  • UseUse it as the bundle-aware version of renewal-expansion-001, which assumes a single product and a single value.
  • SkipDo not use it on accounts whose products renew on different dates; that is a co-termed or multi-contract scenario, closer to renewal-expansion-041's custom object approach or renewal-expansion-050's date-sync pattern.
  • SkipDo not use it if products are not tracked as deal line items on the portal at all. Line items require the products tool to be set up first.
The preview ends here. Six sections are in the library. counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.5 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.12 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.5 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build.PDF, Markdown, JSON
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
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