Outcome. Every distinct territory value used on companies gets exactly one Territories record with a running account count, instead of sales ops keeping a separate spreadsheet of who owns which patch.
Workflow map
Enrollment, branches and actions at a glance
sales-ops-022
flowchart TD
A[Company Territory property changes] --> B[Custom code: find or create territory record, adjust counts]
B --> C{Sync failed?}
C -->|Yes| D[Notify sales ops of failure]
C -->|No| E[End, counts and associations updated]

When to use it, when not to
- UseUse it when territory reporting needs to live on a record you can associate other objects to (deals, contacts, tasks) rather than staying stuck as a text or enumeration value on the company alone.
- UseUse it once your
Territoryvalues are stable and standardized (a fixed list, not free text) so one company value maps to exactly one territory record. - SkipDo not use it if your territory model changes shape often (frequent re-splits, renames); every rename means a new territory record accumulates unless you actively archive the old one, since this workflow only creates or increments, it never merges or renames existing records.
- SkipDo not build this if you only need territory reporting inside a dashboard filter on the company property itself; a dedicated custom object is worth it mainly when you need to associate other records (like a territory owner's tasks or plan documents) to the territory itself.
The preview ends here. Six sections are in the library.
counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.5 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.4 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.5 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build, and the custom coded action ships as a ready-to-paste .js file.PDF, Markdown, JSON, code
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
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