Outcome. A contact who is away does not keep receiving sequence steps timed to a normal reply window, and the rep sees a return date instead of guessing when to try again.
Workflow map
Enrollment, branches and actions at a glance
sales-ops-016
flowchart TD
A[Reply date changes while actively enrolled] --> B[Custom code: check for out-of-office language]
B --> C{Out of office detected?}
C -->|Yes| D[Unenroll from sequence]
D --> E[Set exit reason = Out of office, set return date]
E --> F[Create re-check task for owner]
C -->|No| G[End, let reply-handling workflow run]
When to use it, when not to
- UseUse it when reps complain that sequences unenroll or keep firing against contacts who are simply out of office, not disengaged.
- UseUse it when your sequence volume is high enough that manually checking every auto-reply is not realistic.
- SkipDo not build this if your team already tolerates the occasional auto-reply as a normal sequence step; the custom code action below adds real maintenance cost (a private app token, a coded action to keep working across HubSpot API changes).
- SkipDo not expect true detection accuracy. Out-of-office phrasing is inconsistent across mail clients and languages; treat this as a best-effort filter, not a guarantee.
The preview ends here. Six sections are in the library.
counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.6 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.8 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.5 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build, and the custom coded action ships as a ready-to-paste .js file.PDF, Markdown, JSON, code
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
Unlock the full library,
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One-time, excl. VAT. 30-day refund, no questions asked. Founding prices until 31 October, then 199 and 59 EUR. Includes every spec added later, up to the full 500, and the one-click installer on the full library. Building on client portals? The agency licence at 449 EUR covers unlimited client portals.
