The Workflow Library

Library / Marketing ops / marketing-ops-012

Active list membership auto-add/remove on lifecycle stage change

Marketing opsContactMarketing Hub ProfessionalSimple~20 min to buildFull spec

Outcome. A contact always sits on exactly one stage-tracking static list matching their current lifecycle stage, and gets removed from every other stage list automatically, keeping list-based reporting and sends accurate with no manual list cleanup.

Workflow map Enrollment, branches and actions at a glance marketing-ops-012
flowchart TD
    A[Lifecycle stage changes] --> B{Which stage?}
    B -->|Lead| C[Add Active - Lead, remove from others]
    B -->|MQL| D[Add Active - MQL, remove from others]
    B -->|SQL| E[Add Active - SQL, remove from others]
    B -->|Opportunity| F[Add Active - Opportunity, remove from others]
    B -->|Customer| G[Add Active - Customer, remove from others]
    B -->|Other stage| H[No action or extend]
action or delay branch public on every spec, paid or not

When to use it, when not to

  • UseUse when a reporting tool, sales playbook, or campaign build needs a static list per lifecycle stage specifically, not a live filter.
  • UseUse when you need membership history preserved (who was ever on the "Active - MQL" list matters even after they move on) in a way a dynamic list filtered on current lifecycle stage cannot show.
  • SkipDo not build this if a simple active (dynamic) list filtered directly on Lifecycle stage already meets the need. That approach needs no workflow at all and stays correct automatically; only add this workflow when something beyond current lifecycle stage matters, such as combining it with other criteria or needing a static snapshot.
  • SkipDo not use this as a substitute for the lifecycle stage property itself in reporting. The lists exist for list-based tools and sends, not as the source of truth for stage.
The preview ends here. Six sections are in the library. counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.1 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.27 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.4 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build.PDF, Markdown, JSON
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
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