Outcome. A lead is routed to the correct regional and functional sub-team first, then rotated evenly among that sub-team's members, instead of one flat pool that ignores your org chart.
flowchart TD
A[Contact created / Territory set] --> B{Territory?}
B -->|north-america| C{Employees > 500?}
B -->|emea| D{Employees > 500?}
C -->|Yes| E[Rotate NA Enterprise Team]
C -->|No| F[Rotate NA SMB Team]
D -->|Yes| G[Rotate EMEA Enterprise Team]
D -->|No| H[Rotate EMEA SMB Team]
B -->|blank| I[Notify sales ops + add to Needs manual routing list]
E --> J[Set routed date, notify, create task]
F --> J
G --> J
H --> J

When to use it, when not to
- UseUse it when sales is organized in nested Teams (a parent regional team split into child teams, for example an enterprise team and an SMB team inside "EMEA").
- UseUse it when the deciding factors for which child team owns a lead (region plus a size or segment signal) are both reliably captured on the contact record.
- SkipDo not use it for a flat, single-layer team structure; a plain rotation pool per territory is simpler and cheaper, see lead-routing-001.
- SkipDo not use it as a substitute for permission management; Teams control rotation pools here, they do not by themselves restrict record visibility, see lead-routing-046 for that.
or the lead routing pack, 39 EUR
One-time, excl. VAT. 30-day refund, no questions asked. Founding prices until 31 October, then 199 and 59 EUR. Includes every spec added later, up to the full 500, and the one-click installer on the full library. Building on client portals? The agency licence at 449 EUR covers unlimited client portals.





