The Workflow Library

Library / Marketing ops / marketing-ops-015

Lifecycle stage disqualification to "Other" for bad-fit leads

Marketing opsContactMarketing Hub ProfessionalSimple~20 min to buildFull spec

Outcome. Leads that are a clear firmographic mismatch, or flagged as spam or a test submission, move to the "Other" lifecycle stage automatically, keeping MQL and SQL conversion reporting honest instead of skewed by leads that were never going to convert.

Workflow map Enrollment, branches and actions at a glance marketing-ops-015
flowchart TD
    A[bad_fit_flag set, or industry/size changes] --> B{Already Opportunity or Customer?}
    B -->|Yes| Z[No action, excluded]
    B -->|No| C{bad_fit_flag = true?}
    C -->|Yes| D[Set lifecycle stage: Other]
    D --> E[Set disqualification reason]
    E --> F[Add to Disqualified - Other list]
    C -->|No| G{Industry and size both fail target-fit check?}
    G -->|Yes| D
    G -->|No| Z
action or delay branch public on every spec, paid or not

When to use it, when not to

  • UseUse when your target-fit criteria are simple and stable enough to check automatically, such as industry and company size, or when a rep can flag an obvious bad fit with one checkbox during review.
  • UseUse for genuinely disqualifying cases: wrong industry, too small or too large, spam, duplicate test submissions, direct competitors.
  • SkipDo not use this on a contact already at Opportunity or Customer stage. A live deal or an existing customer is not "Other" material regardless of a firmographic mismatch discovered later; route those to a manual review task instead, see Known pitfalls.
  • SkipDo not use automated industry/size matching alone if your target-fit definition is nuanced or changes often. A manual flag reviewed by a person may be more reliable than a brittle automated filter in that case.
The preview ends here. Six sections are in the library. counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.5 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.8 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.4 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build.PDF, Markdown, JSON
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
Unlock the full library, 149 EUR

or the marketing ops pack, 39 EUR

One-time, excl. VAT. 30-day refund, no questions asked. Founding prices until 31 October, then 199 and 59 EUR. Includes every spec added later, up to the full 500, and the one-click installer on the full library. Building on client portals? The agency licence at 449 EUR covers unlimited client portals.