The Workflow Library

Library / Deal hygiene / deal-hygiene-041

Permission-based approval routing by territory

Deal hygieneDealSales Hub EnterpriseAdvanced~45 min to buildFull spec

Outcome. A discount approval request automatically reaches the correct territory's approver instead of a single fixed person, so the deal-hygiene-015 approval pattern scales past one team without a workflow rebuild per region.

Workflow map Enrollment, branches and actions at a glance deal-hygiene-041
flowchart TD
    A[Deal in pre-Closed-Won stage, discount above threshold, not approved] --> B{Which territory?}
    B -->|North America| C1[Notify Approver North America]
    B -->|EMEA| C2[Notify Approver EMEA]
    B -->|APAC| C3[Notify Approver APAC]
    C1 --> D[Create approval task, matched approver]
    C2 --> D
    C3 --> D
    D --> E[Delay 2 business days]
    E --> F{Still not approved?}
    F -->|yes| G[Escalation to matched approver]
    F -->|no| H[Exit, deal can advance]
action or delay branch public on every spec, paid or not

When to use it, when not to

  • UseUse it once deal-hygiene-015's single-approver discount gate is already working and the team has grown into more than one territory, each needing its own approver.
  • UseUse it if a Territory property already exists and is populated reliably, for example from native Territory management (Enterprise) or a custom enumeration maintained by sales ops.
  • SkipDo not use it if there is only ever one approver regardless of territory, deal-hygiene-015 already covers that case more simply.
  • SkipDo not expect HubSpot permission sets to route the notification automatically by themselves. Permission sets (Enterprise) control who is allowed to edit the Discount Approved property, they do not pick which named person a workflow email goes to, this fiche still needs an explicit territory-to-approver mapping.
The preview ends here. Six sections are in the library. counted, not blurred
PrerequisitesEvery property with its label, internal name, type and options, plus the assets the workflow needs before you start.4 items
EnrollmentThe trigger, the criteria exactly as they are ticked in the UI, the re-enrollment rule and the suppression list.4 parts
StepsEach action in order with its parameters, its branches and its delays, written as you tick them.12 numbered actions
Known pitfallsTraps seen in production, each with what breaks and what to do instead.5 pitfalls
Test plan, variants and build specHow to prove it works in a test portal, where to look when it does not, the variants for other objects or tiers, and the YAML build spec.3 variants, 3 sections
FilesThe properties JSON creates the fields in one API call, the workflow JSON documents the build.PDF, Markdown, JSON
Install1 click. The installer creates the properties this spec declares and the workflow itself, switched off, then opens a task for the prerequisites that are assets rather than properties, such as a team, a static list or a marketing email. What it created is listed on the install page.1 click, switched off
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or the deal hygiene pack, 39 EUR

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